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What happens next
- We confirm the details of your request by email.
- We send the service description, total price, payment terms, cancellation and refund rules before any order is placed.
- You confirm in writing and receive the contract documents.
No payment obligation arises until you confirm our offer in writing.
Your rights and legal basis
Personal data is processed with your consent and for our contract under Закон України «Про захист персональних даних» № 3624-IX; withdraw consent or request access, correction or deletion at hello@phravox.com. Non-essential cookies are used only with your consent under Закон України «Про електронні комунікації» № 2824-IX, and distance contracts follow Закон України «Про електронну комерцію» № 675-VIII.
Service, price, cancellation and complaint information is provided under Закон України «Про захист прав споживачів» № 1023-XII, tour terms under Закон України «Про туризм» № 324/95-ВР and promotional offers under Закон України «Про рекламу» № 270/96-ВР. Information is also available in Ukrainian under Закон України «Про забезпечення функціонування української мови як державної» № 2704-VIII.
Useful pages
Complaints: write to hello@phravox.com or call +380 730 265 4728, or contact the State Service of Ukraine on Food Safety and Consumer Protection.