Disclaimer

Independent operator

phravox.com is a private business (PE, EDRPOU 35321977). We are not a government body or state agency and are not endorsed, sponsored or acting for any government or official tourism authority.

Itinerary changes

Weather, transport schedules and local rules may require changes to routes, timings, accommodation, transport and included services. We inform you of material changes and offer the options set by your contract and the Law of Ukraine "On Tourism" No. 324/95-VR.

Travel insurance

We recommend travel and medical insurance covering the whole trip, including medical costs, evacuation and cancellation. Insurance is included only where your booking confirmation says so.

Travel advisories

Check current travel advisories and entry rules before departure and again shortly before travel. Official sources prevail over this site.

Consumer information

Service, price, booking, cancellation, refund and complaint details are in our offer and cancellation rules. Consumer rights are protected by the Law of Ukraine "On Consumer Protection" No. 1023-XII. Ukrainian-language consumer information is available under the Law of Ukraine "On Ensuring the Functioning of the Ukrainian Language as the State Language" No. 2704-VIII.

Advertising

Promotional content is marked as advertising and is accurate when published; conditions for any discount, price or availability claim accompany the offer (Law of Ukraine "On Advertising" No. 270/96-VR).

Data and cookies

We process personal data on a lawful basis, including consent (Law of Ukraine "On Personal Data Protection" No. 3624-IX). Non-essential cookies run only with your consent (Law of Ukraine "On Electronic Communications" No. 2824-IX). Sales information follows the Law of Ukraine "On Electronic Commerce" No. 675-VIII.